Presenter: Len Falsone, Shell
Presented at the 2017 DAAG Conference in New Orleans, Louisiana. In Session 7: Coaching and Knowledge Transfer
Abstract: This Organizational Case Study will summarize our DQ journey to date. It will include our approach to making change happen, key steps we have taken, and a compilation of coaching and knowledge transfer vehicles we have found useful to sustain positive change. We hope you will find some practices applicable in your own situations.
Keywords: organizational capability orgcap, implementation of DA implda