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Case Study: Organizational decision quality from the bottom up

Speaker: Andrew Thrift, Teck Resources Limited

Presented at the 2019 DAAG Conference in Denver.  Case Study Session

Abstract: Organizations adopt decision quality in for various reasons and in different manners. Sometimes a senior executive brings an organizational decision quality (ODQ) framework with them to the organization and champions its implementation from the top, and sometimes the journey begins at the practitioner level. How do you start building a DQ practice and culture when your organization has little awareness of formalized ODQ and its benefits? This presentation will explore the experience of building the business case for ODQ from the practitioner level, in a sector without widespread use of decision analysis. Discussion will include:

  • Identifying barriers and opportunities arising from existing similar practices.
  • Building a business case incrementally
  • Understanding your organization’s culture
  • Learning from the experience of others in the SDP community

Keywords: organizational capability orgcap, decision quality decqual



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